AI agents

AI agents that run in production, with someone accountable

Cloudnonic designs, builds and runs AI agents and LLM integrations for companies that want a process automated end to end rather than a demo. We work on n8n and Dify for workflow and support agents, and in Python with LangChain, LangGraph and LlamaIndex when the agent is part of a product. Every agent ships with an evaluation set, guardrails, logging and a senior engineer who is accountable for it in production.

How an agent runs: sense, plan and act, then reflect, learn and adaptPlanActReflectLearnAdaptSenseEngineer signs off

What is included

Use-case selection and scoping

We take the processes you want automated and separate what an agent can do reliably from what still needs a person. The first deliverable is a scoped list with the expected gain and the failure modes for each.

Workflow and support agents

Agents on n8n or Dify that connect the tools you already use: CRM, ticketing, email, documents. Deterministic steps wherever possible, model calls only where judgment is needed.

Product and API agents

Agents built into your own product or exposed as an API, in Python: LangGraph for multi-step orchestration, LangChain for tool use against your systems, LlamaIndex for retrieval over your documents and data, and structured outputs your code can trust.

Evaluation and guardrails

A test set built from real cases before launch, automatic checks on every change, input and output validation, cost and rate limits, and a human handoff path for the cases the agent should not decide.

Operation

Logging of every run, dashboards for quality and cost, model and prompt versioning, and on-call ownership, so the agent keeps working when the model provider changes something.

What goes wrong, and what we decide instead

  1. Shipping the demo

    A prototype that worked on ten examples goes live without an evaluation set, and quality is judged by whoever complains first.

    What it costs

    Silent errors in customer-facing answers, a rollback after the first incident, and a team that no longer trusts automation.

    How we decide

    No agent goes to production without a test set from real cases and a quality threshold agreed with the business owner.

  2. Automating the judgment instead of the chore

    The agent is pointed at the decision that needs a person, while the repetitive data handling around it stays manual.

    What it costs

    Wrong decisions at scale and no measurable time saved.

    How we decide

    We map the process first and automate the deterministic steps completely. The model is used for the narrow judgment calls it is good at, with a handoff path.

  3. Nobody owns it after launch

    The model provider changes behaviour, a connected API changes its schema, and the agent degrades with nobody watching.

    What it costs

    Weeks of bad outputs before anyone notices, and a rebuild instead of a fix.

    How we decide

    Every agent has logging, quality metrics and a named engineer on call, as part of the engagement, not as an add-on.

How we work with you

How we work with you

Most agent work starts as a fixed-scope first agent with a measurable target, then continues as part of a product-team or embedded engagement once it has proven itself. If you already have an engineering team, we build alongside it and leave the evaluation and operations setup in your hands.

An embedded team · What this prevents: A six-month hiring cycle for a skill you need this quarter, and a vendor that works outside your process and leaves no trace in your repos.

The two engagement models →

Stack we use

Chosen per project. We pick what your team can run after us, not what is fashionable.

  • n8n
  • Dify
  • Python
  • LangChain
  • LangGraph
  • LlamaIndex
  • FastAPI
  • LLM APIs
  • PostgreSQL
  • PostgreSQL
  • LLM APIs
  • FastAPI
  • LlamaIndex
  • LangGraph
  • LangChain
  • Python
  • Dify
  • n8n

The agent types we build

Five shapes an agent takes in practice, with the problem each one solves and what it changes for the business.

n8n Workflow Automation

Transform repetitive business processes into intelligent, self-executing workflows that connect your entire tech stack—delivering instant productivity gains and operational efficiency.

Featured Solution
Business Challenges
  • Manual data transfer between systems costing hours daily
  • Fragmented tools creating operational silos
  • Scaling teams without proportional productivity growth
Our AI Solution
  • Visual workflow builder connecting 400+ applications
  • Real-time data synchronization across all platforms
  • Self-healing processes with intelligent error handling
What it does
Removes repeated manual steps between systemsConnects the tools a team already uses
Core AI Technologies

Dify Enterprise AI Agents

Deploy production-ready AI agents that understand your business context, make intelligent decisions, and integrate seamlessly with your existing enterprise infrastructure.

Business Challenges
  • Complex AI implementation requiring extensive technical resources
  • Lack of enterprise-grade AI governance and compliance
Our AI Solution
  • No-code AI agent builder with enterprise controls
  • Built-in compliance, audit trails, and security features
What it does
Self-hosted or managed, with access control and audit trailsKeeps model and prompt changes versioned

Custom API-Driven Agents

Purpose-built AI agents engineered specifically for your unique business requirements—delivering maximum ROI through tailored automation that grows with your company.

Business Challenges
  • Off-the-shelf solutions don't match specific business needs
  • Legacy systems requiring specialized integration approaches
Our AI Solution
  • Fully customized AI agents built from scratch
  • Native integration with any API or legacy system
What it does
Built against your own processes, not a templateOwned by you, with no per-seat platform lock-in
Customer-Facing Solutions

Intelligent Conversational Agents

AI-powered customer service agents that handle complex inquiries, reduce support costs, and deliver personalized experiences that increase customer satisfaction and retention.

Business Challenges
  • High customer service costs with inconsistent quality
  • 24/7 support requirements straining resources
  • Difficulty maintaining personalized customer experiences at scale
Our AI Solution
  • Context-aware agents that handle routine inquiries
  • 24/7 intelligent support with human-level comprehension
  • Personalized interactions based on customer history and preferences
What it does
Answers routine questions without a queueHands off to a person with the context attached
ENTERPRISE AUTOMATION

Process Automation Agents

End-to-end intelligent automation that monitors, analyzes, and optimizes your business processes—delivering immediate cost savings and operational excellence.

Business Challenges
  • Manual processes creating bottlenecks and errors
  • Lack of real-time visibility into operational efficiency
  • Scaling operations without proportional cost increases
Our AI Solution
  • Intelligent process monitoring and optimization
  • Automated decision-making based on real-time data
  • Self-improving workflows that learn from patterns
What it does
Runs scheduled and event-driven work unattendedLogs every run, so failures are visible

Proof

Case studies in this scope. Every figure comes from the study behind it.

AI-Powered E-commerce Optimization

EKOM AI

Products monitored
50,000+
Uptime guarantee
99.9%
Teams trust the platform
20+
Support available
24/7
  • Python
  • React
  • AWS
  • Python
  • React
  • AWS
EKOM Chat assistant with suggested questions about critical issues, performance trends and missing content

Frequently asked questions

Which platforms do you build agents on?

n8n and Dify for workflow and support agents, because they give your team visibility and let you change a step without a deployment. For agents that are part of a product we build in Python with LangChain and LangGraph for orchestration and tool use, LlamaIndex for retrieval, and the model APIs of OpenAI, Anthropic or an EU-hosted provider directly, with our own evaluation code.

Can you work with our data without sending it to a model provider?

Yes. We can run retrieval and most processing inside your cloud account, limit what reaches the model to what the task needs, and use providers with EU data residency or self-hosted models where the data classification requires it. The data flow is documented before the build.

How do you measure whether an agent is working?

With an evaluation set built from real cases before launch and re-run on every change, plus production metrics on quality, latency and cost per run. The threshold for going live is agreed with the business owner, not set by us.

What does a first agent cost and how long does it take?

A first scoped agent with evaluation and operations typically takes four to eight weeks. Pricing is a fixed scope for that first agent and a monthly retainer if the work continues. Every engagement starts with scoping before a quote.

Built the AI-Native way

Every service on this page is delivered with our AI-Native process: specs as the source of truth, agents in the pipeline, and a named engineer signing off at staging.

How we build with AI →

Want to see how this would work for your product?

Book a call and we will go through your architecture, your constraints and what the first ninety days would look like.Book a technical consultation
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